We've worked with Tracy and her Team for the past 12 years and they've sold 4 of our previous homes. Always with professional service. Regular check-ins to see how we were feeling about the whole process. Sold for very close to the listed price. No pressure to drop the price for a quick sale. Have referred Tracy and her Team to many friends and they've only had good things to say about the experience. Looking forward to working with Tracy and her Team again in the future.
We sold our home through Tracy Arnett Realty in November 2017. From our first meeting until moving day we were super impressed with this company’s professional approach to their business. Tracy herself gave us a thorough presentation of the current market as well as what turned out to be an accurate assessment of our home’s value. She gave us great advice on pre-listing activities and provided an excellent staging consultant who also gave us excellent guidance. A complimentary home inspection provided reassurance that there would be no surprises at offer time. Her sales personnel were all highly professional, enthusiastic and extremely helpful. Great communication, logistics and coordination with the office led by Ian Arnett were much appreciated. Tracy remained in close touch throughout the process, keeping us grounded and confident. All in all, it was an extremely positive and painless experience for us. We couldn’t have asked for anything more.
It is now over two years ago that we turned to you when we began thinking about downsizing. From our first chat, we knew we had found the right person to work with us. Throughout our two year journey of purchasing a condominium, keeping an eye on the local real estate market and selling our home, we have been so impressed by the wonderfully efficient and straight-forward service you and your staff provide. You were always a phone call or e-mail away, always giving us clear and accurate information to guide our decisions. You have taken us through the whole process of preparing our house for sale, not the least of which having a roster of talented trade’s people and professionals available as needed. We cannot believe how amazingly quickly you made everything happen once our house was “launched”. We have so appreciated your professionalism, energy, enthusiasm and your special personal touch. Tracy Arnett Realty gets the job done in a truly exemplary manner and makes it fun along the way. You're a star!
I don't usually do reviews but our experience with Tracy and Jake was exceptional. I have total trust in them, it was clear early on that our needs were their top priority. They navigated us through the difficult areas and guided us to the end result we wanted. Thank you to the whole team, we can't recommend them enough.
We had a difficult time deciding on whom to represent our interests as sellers. It is a big decision and not one to be taken lightly; we went back on forth. We had bought a home the previous month and so had a deal on commission if we had hired our buying realtor’s team. So it was definitely a temptation to go with a 2 discounted rate, as we thought, ‘Hey, this house is going to show well and sell quickly, so let’s go with the cheapest option’. In hindsight, that was a simplistic and inaccurate view with regards to the role of your realtor when selling your home.
What we learned and appreciated was that the decision on whom to sell your home should not be solely commission oriented. We were so appreciative that Tracy took the time to explain some of the complexities of real estate strategies; the abilities and talents of your agent to negotiate and manipulate offers are the most significant contributors to achieving success. This is where Tracy and her team excel. We witnessed first-hand Tracy’s ample skills in this area, resulting in multiple offers greater than list price.
Tracy and her team’s experience and knowledge of Ottawa real estate were invaluable to our listing and eventual sale. Their professionalism and attentiveness made what could have been a very stressful event, almost enjoyable. We would not hesitate to have Tracy Arnett Realty represent our interests in the future, and we advise you to do the same.
Courteous, professional and efficient. Have used the brokerage twice now. Jake Prescott and the rest of the team were fantastic to work with. No pressure to lower the price for a quick sale, no unnecessary runaround. They provided great service and helped with every step of the process.